Política de envío
What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-2 days for your order to ship out, average shipping times are 5-7 business days. Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at info@awazeofficial.com
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 180 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels. Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at info@awazeofficial.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 5-7 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to info@awazeofficial.com and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
Shipping Information
Countries: United States (US), Australia (AUS), Canada (CA), United Kingdom (UK), European Union (EU)
Currency: USD ($)
All Products Have the Same Shipping Policy? Yes
Delivery Time We process and ship orders as quickly as possible to ensure timely delivery.
Manual Shipping Setting
Shipping Based on Region? No (we ship worldwide with the same policy)
Cutoff Time: Orders placed before 2:00 PM PST will be processed the same day.
Handling Time: 0 - 2 business days
Transit Time: 3 - 7 business days depending on the shipping method chosen at checkout.
Order Value Condition
Free Shipping Over a Specific Value? Yes, orders over $80 qualify for free standard shipping.
No Shipping Below a Specific Order Value? No, we ship all orders regardless of order value.
Shipping Cost Type
Free Shipping: Orders over $80 receive free standard shipping.
Flat Rate: Standard shipping is $4.79 worldwide.
Since our shipping policy is identical across the US, AUS, CA, UK, and EU, we have consolidated the details into a single section for clarity and ease of understanding. This ensures consistency and transparency for all our customers globally.
For any additional shipping inquiries, please contact our support team at info@awazeofficial.com